SkypePOP bridges the gap between Microsoft Skype for Business and Dynamics CRM.
Set your CRM to capture outgoing Skype for Business phone calls within your CRM Settings, and use SkypePOP to track all your incoming phone calls from customers and suppliers.
Instantly know who you are talking with the second the phone starts ringing.
POP CRM Records instantly as calls come in to Skype for Business
Know your customer and where you are at with them before picking up the phone
Ensure activity records are created in your CRM automatically, every time theres a call.
Improve your customers experience, be prepared before the call even gets answered.